You're reading: Wall Street Journal: ‘New normal’ emerges for companies navigating COVID-19 pandemic

Business executives say they are getting a better grip on what a world transformed by the coronavirus looks like, giving them more confidence to lay out strategies that account for the new reality. Corporate leaders are changing company operations and resetting assumptions, after having absorbed months of fresh information about how customers act with everyday life often marked by working and staying home, traveling less and social distancing.

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